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    Clinical Customer Support

    Telephone: 1.801.931.6200

    Fax: 1.801.931.6201

    Email: clinicalsupport@bionano.com

    Hours: Monday-Friday 6:00 AM-5:00 PM PST

    Data & Research Support

    Telephone: 1.858.888.7600

    Fax: 1.858.888.7601

    Email: dataservices@bionano.com

    Hours: Monday-Friday 7:00 AM-5:30 PM PST

    Sample Shipping

    For non-OGM tests, ship samples to:
     

    2677 E Parleys Way
    Salt Lake City, Utah
    84109

    For Optical Genome Mapping (OGM), ship samples to:

    6777 Nancy Ridge Drive San Diego, CA
    92121