We’re here to help through every step of the process. We provide out-of-pocket costs, perform benefits investigations and prior authorizations, and offer a financial assistance program tailored to a family’s household size and income.

Feel Confident With Cost Certainty

Bionano Laboratories will honor any out-of-pocket costs quoted during the benefits investigation. Patients are responsible for any applicable unmet deductibles, copays, or coinsurance set forth by their insurance coverage.

Investigations and Authorizations

For every order we receive with commercial billing selected, we will:

  • Perform a benefits investigation
  • Complete any prior authorizations deemed necessary by the insurance company
  • Always contact the family if the cost exceeds $100 out of pocket—we will never initiate testing without the family’s approval

Institutional Billing

Clinics, hospitals, laboratories and physicians may establish an institutional billing account with Bionano Laboratories to access convenient monthly invoicing and payment options.

Please contact our office at 801.931.6200 to set up an institutional account with us today.

Self-Pay Options

Bionano Laboratories offers self-pay options for patients with commercial insurance policies that are structured with high deductibles or restrict access to genetic testing services.

Pay Now
We accept: Visa, MasterCard, Amex, Discover, checks, money orders, and eChecks.